Remove your SIM from the credit card sized backing card

Ensure you select the correct SIM card size (Standard, Micro or Nano)

Turn off your phone and insert your new Onebill SIM card

Once requested with our agents, your SIM should be activated within 2 hours. You will also receive your internet settings by text message.

If you have not received your internet settings, or are having problems making calls after 2 hours, then please contact a member of our trained support team.